At DecoCatUK, every item is handmade with love 🎀 — which means shipping times can vary depending on whether your piece is pre-made or custom. Please read below for details.

✨ Production & Dispatch Times

• Pre-planned designs (from our collections): usually dispatched within 1–2 weeks.
• Custom cases & made-to-order items: production may take 2–3 weeks depending on design complexity.
• Once your order is ready, you’ll receive a confirmation email with your tracking details. 💌

🚚 Shipping Times

• UK Orders: Typically delivered within 2–5 business days after dispatch.
• International Orders: Usually delivered within 7–21 business days, depending on your location and local customs processing.
• Please note: delays may occur during busy seasons, holidays, or due to postal/customs services outside our control.

 

🌍 Customs & Import Fees

International buyers are responsible for any customs duties, taxes, or fees applied by their country’s import regulations.

💖 Packaging & Protection

All items are handmade with love and packaged securely to ensure they arrive safely. 🎀✨

 

 

📩 Questions?

If you have any concerns about your order or shipping, reach out via our Contact Us page or email us at decocatuk@gmail.com — we’re always happy to help! 💕